Frequently Asked Questions

We are in-network providers with most major plans. Click the button below to see what networks we participate in. Some of the services that you may need to properly treat your condition and get the best results may not be covered by your insurance company. After your first visit, we’ll provide a complimentary insurance verification to help you understand your benefits and what part of your care is covered and what is not covered. We’re here to make the process as smooth and stress-free as possible for you.

Well…unfortunately, when it comes to any chiropractic office, Medicare only pays for one thing: a chiropractic adjustment for an acute injury. They don’t cover chronic spinal, disc, joint, or nerve conditions, which is why many of our patients come to us in the first place. Can you believe they won’t pay for examinations, X-rays, or MRIs ordered by a chiropractor? But don’t worry! We work with a company called ChiroHealth USA, which allows us to offer Medicare patients legal and compliant discounts on non-covered services. This helps make care as affordable as possible for our Medicare patients. Oh, and by the way, if Medicare doesn’t cover a service, your secondary insurance won’t kick in to cover it either.

That’s a great question! Insurance generally covers only basic chiropractic care. Due to the specialized nature of the work we do and the advanced technology we use, services like spinal decompression and SoftWave therapy aren’t typically covered. We truly wish they were, as these are the most cutting edge and advanced treatments for spinal and joint pain, and are making a significant difference for our patients. Unfortunately, insurance is set up to primarily benefit the traditional medical system, covering pharmaceutical drugs and surgeries. Care outside of that system is usually covered minimally or not at all. We’re committed to providing the best care possible, even if insurance doesn’t always recognize the value of these advanced treatments.

The ChiroHealthUSA program provides discounts on many of your chiropractic expenses and can be used by you and members of your immediate family. While this program is not a replacement for insurance, it can supplement a major medical health insurance policy. Typically, doctors must charge insurance companies and patients the same fees unless they are under a network contract for a lower fee. ChiroHealthUSA is a contracted network that allows doctors to set and accept discounts on their services for our members. When you join ChiroHealthUSA, you are entitled to similar “in-network” discounts just like the insurance companies.

A single $49 annual membership includes everyone in your immediate family. Partially insured patients who have coverage for some services and not others, like Medicare patients, may use their ChiroHealthUSA benefits to complement their existing benefits, specifically for the non-covered services.

As a new patient, you can expect world-class customer service, a beautiful healing environment, and a warm welcome by name when you arrive. Your journey with us begins with a thorough consultation to understand your health history and the condition of your spine, joints, and nerves. Following the consultation, we’ll perform a detailed examination and take X-rays if medically necessary. In some cases, an MRI may be needed to fully evaluate your spinal condition.

Once we’ve collected and analyzed all the examination and diagnostic information, we’ll sit down with you to discuss our findings. We’ll let you know if we can help you, what is fixable, and what is patchable. We will also outline the type and amount of care you need, the fees associated with your care, and discuss insurance coverage and payment options. We’re here to support you every step of the way!

If indicated by your clinical presentation following a consultation, exam, and necessary X-rays, an MRI is a crucial next step in evaluating your spinal condition before starting Spinal Decompression treatment. Here are the two main reasons why:

Screening Tool: An MRI typically confirms our expectations about the condition of your spinal disc—whether it’s bulging, herniated, degenerated, or otherwise damaged—about 90-95% of the time. However, 5-10% of the time, an MRI can reveal more serious conditions, such as cancer, tumors, cysts, signs of fractures, or extruded or sequestered discs. These findings would alter and often disqualify a patient from care, as they are beyond the scope of our practice.

Evaluation of Disc Level, Type, and Severity: An MRI provides detailed information about the specific levels and severity of disc bulges or herniations. This allows us to accurately target the proper disc for your treatment, ensuring the most effective care.

For these reasons, if an MRI is indicated, it will be ordered to help us provide the best care and achieve the results our patients invest in.

Not really, if you let us help you do it the right way! Typically, if your insurance covers an MRI, the MRI facility will charge your insurance over a thousand dollars. With co-pays and deductibles, the actual cost you might pay can range from $500 to $800. But don’t worry—we help our patients save hundreds of dollars on MRI studies! We have a preferred provider discount with multiple MRI centers, so the cost of an MRI through our office is just $235-$250. Our most successful patients get the MRI study, if necessary, as soon as possible to ensure they receive the best possible care while taking advantage of these savings.

This depends on your previous health history, your examination and imaging findings, and the severity of your condition. Once we have established these details, we will let you know what your prognosis is. With that being said, we see some of the most severe cases in our area, and even our post-surgical patients usually see results within the first few weeks of treatment. Most research has shown spinal decompression to be successful in over 80% of patients.